We are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand how we handle shipping and delivery of our products:
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Order Processing Time:
- Once your order is placed, please allow 1-2 business days for processing. During peak seasons or holidays, processing times may be slightly longer.
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Shipping Methods:
- We offer standard and expedited shipping options for domestic orders within India. International shipping options may vary based on destination and shipping regulations.
- Standard Shipping: Typically takes 3-7 business days for delivery within India, depending on your location.
- Expedited Shipping: Offers faster delivery within 1-3 business days, depending on your location. Additional charges may apply for expedited shipping.
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Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the shipping destination. Rates will be displayed at checkout before you finalize your purchase.
- Occasionally, we may offer promotions or discounts on shipping. Keep an eye out for any special offers during checkout.
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Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
- If you have an account with us, you can also log in to your account to track your order.
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Delivery Issues:
- In rare cases where there are delays or issues with your delivery, please contact our customer service team for assistance. We will do our best to resolve any issues and ensure you receive your order as soon as possible.
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery delays or returned packages.
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International Shipping:
- For international orders, shipping times and rates may vary depending on the destination country and customs regulations. Additional taxes, duties, or fees may apply upon delivery, which are the responsibility of the recipient.
- We recommend reviewing your country’s customs policies and regulations before placing an international order.
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Returns and Exchanges:
- Please refer to our Returns and Exchanges Policy for information on returning or exchanging products purchased from Mohna India.
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Contact Us:
- If you have any questions or concerns regarding our shipping policy or your order, please feel free to contact our customer service team. We are here to assist you and ensure you have a positive shopping experience with Mohna India.
Thank you for choosing Mohna India. We appreciate your business!